Last Updated: 27 November 2023

Shipping Overview

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At UNCLE COOL, we strive to provide a seamless and reliable shipping experience for our customers. This Shipping Policy outlines important information about our shipping processes and details.

Processing Time

Orders are typically processed within 1-2 business days after the order is placed, excluding weekends and holidays. During peak seasons or promotional events, processing times may be extended, and we appreciate your patience.

Shipping Rates

Shipping rates are calculated based on the weight of your order and the shipping destination. You can view the shipping cost during the checkout process before completing your purchase.

Shipping Methods

We offer various shipping methods to accommodate your needs. The available shipping methods and estimated delivery times will be displayed during the checkout process. Please note that delivery times are estimates and may be subject

to unforeseen delays.

Domestic and International Shipping

We provide both domestic and international shipping. International customers are responsible for any customs fees, import duties, or taxes imposed by their respective countries.

Order Tracking

Once your order has been shipped, you will receive a confirmation email with tracking information. This allows you to monitor the status of your delivery and estimate its arrival.

Shipping Delays

While we strive to ensure timely deliveries, there may be occasions when shipments are delayed due to factors beyond our control, such as customs processing, weather conditions, or carrier issues. We appreciate your understanding in such situations.

Address Accuracy

Please ensure that your shipping address is accurate and complete to avoid any potential delivery issues. UNCLE COOL is not responsible for items delivered to an incorrect address provided by the customer.

Delivery Confirmation

Orders are considered delivered when the tracking information indicates that the package has been successfully delivered to the address provided. UNCLE COOL is not responsible for lost or stolen packages after delivery confirmation.

Refused or Undeliverable Packages

If a package is refused or deemed undeliverable by the carrier and is returned to us, we will attempt to contact you to arrange a reshipment. Additional shipping charges may apply.

Contact Us

If you have any questions or concerns regarding our shipping policy, please contact us at sohailmathur@unclecool.in.